Privacy policy

We are responsible for the processing and storage of personal information of our customers, as well as visitors to the site https://cityswell.shop Personal information – any information about a person that allows you to directly or indirectly identify this person, including personal data, in the understanding of the legislation on the protection of personal data.

This Privacy Policy describes the types of personal information that we collect from users of our sites (including the mobile version of the site) and customers of City Swell. In addition, in this document, we describe in detail the ways and methods of collecting and processing your personal information.

What information do we collect and why?

City Swell collects and processes the following information: first name, last name and patronymic of the user (client), postal address, e-mail address and telephone number. We only collect data that you voluntarily provide to us. For example, we may collect personal information (data from your public social network profile) in order to receive feedback from you about our services, or we request information about your location to register on the site, in order to provide services or participate in promotions. You have the right not to provide us with this information, but in this case, our site and services may not work properly or some of their functionality will be unavailable.

In addition, when you visit our websites, we may receive certain information about you automatically. Such information may include: your IP address, information about your computer/mobile device operating system and browser type, your device type, the address of the site that linked to us and information about the pages you visited on our website .

We may use this information to administer, maintain and customize our website and services. In this Privacy Policy, we also provide more information about how we use cookies.

Method and place of personal information processing

Processing method

The processing of personal information is carried out using computers and (or) automation tools in accordance with organizational procedures and methods that are consistent with the purposes of data collection.

In some cases, the collected personal information may be available to certain categories of responsible persons of City Swell (Data Operator) associated with the operation of the site (such as administration, sales department, marketing department, call center, legal department, system administrators), or third party organizations (such as third party technical service providers, postal organizations, hosting service providers, information technology companies, communications services) whom we instruct, where necessary, to act as a Data Processor. You can additionally request a list of these persons from us.

Place of data processing

The data is processed in the operating offices of City Swell and in any other places where the parties involved in the processing are located. For more information, please contact us (data operator and database owner)

Use of personal information

For the purpose of providing services, your personal information may be used and processed internally by City Swell. Any use of your personal information within City Swell is subject to this Privacy Policy. From time to time, we may send you communications containing marketing and promotional information about our products and services, promotional offers, etc.

City Swell has the right to engage other companies to organize advertising campaigns for the provision of services. These companies may also have access to some of your personal information, only to the extent necessary to provide services, and they may not use it for any other purpose.

City Swell does not sell, transfer or disclose the personal information of customers and site users to third parties.

City Swell reserves the right to use and disclose any information about you, as expressly permitted by law, regulation, to protect the integrity of our services and protect rights, or to assist law enforcement in investigating crime and protecting public safety.

Protection of personal information

City Swell takes all commercially reasonable steps to prevent unauthorized access to personal information and data obtained in the course of using the City Swell website or services. We are committed to protecting your personal information, but we encourage you to take all available precautions to protect your personal information during transmission. To do this, change your passwords more often, use combinations of letters and numbers, and use a secure browser

Access to the information

You have full control over all the personal information you provide to us. You have the right to clarify or change the personal information that we have received from you at any time, or change the settings for receiving advertising and marketing information from us and our partners. You have the right to ask us to delete all information we have collected about you at any time (right to be forgotten). To do this, please send us an email to the address below.

Cookie-files

The site https://cityswell.shop collects information about your behavior on our site and visits to the pages of the site, in order to obtain statistics on visits and the effectiveness of using the site, form a personal approach and adapt our services to the interests of each user. We do this through various technologies, one of which is cookies. This is data that a website can send to your browser and will be stored on your computer so that it can be identified by the website.

Most often, cookies are used to evaluate the performance of websites (for example, to measure the number of visitors and the duration of their stay on the site), to identify the most interesting and visited topics and pages, and to ensure the convenience of navigating and using the site, without collecting any – any personal information. Also, cookies can be used to form a personal approach based on the user’s existing experience of interacting with the site and his preferences. Over time, this information improves the user experience.

Cookies are usually divided into session cookies and persistent cookies. Session cookies help you navigate the website efficiently so that information once requested during a session will not be requested again. Session cookies are stored in temporary memory and are deleted when the browser is closed. Persistent cookies store user settings for current and subsequent visits (for example, they simplify authorization on the site – they allow you to remember the user’s credentials). They are stored on the hard drive of the computer or on the storage of the mobile device and are activated when the browser is launched. We use persistent cookies to store information such as the user’s language and country.

If you no longer wish to receive cookies or if you would like to be informed when a cookie is received, please set your web browser. However, if you disable all cookies, you may not be able to use some of the services and features of the site.

Targeted advertising

We use cookies, Google Remarketing Tag, Facebook Pixel, and other advertising technologies to target you with ads tailored to your individual interests and preferences. This section of our Privacy Policy provides additional information on this subject.

You may see City Swell personalized ads on the Internet that are based on your interests. This data enables us to customize the appeal to the user and the client, taking into account his demographic interests, as well as use contextual advertising and personalize the offer of services. We use this information to display advertisements that may be of interest to you. This process helps City Swell evaluate the effectiveness of marketing tools and advertising campaigns.

Changes to the Privacy Policy

We have the right to change this Policy at any time by posting https://cityswell.shop privacy on this page. We strongly encourage you to frequently check this page and the last modified date at the top of the page.

If you do not agree with any changes made to the Policy, you must stop using the City Swell website and services and may request that we delete your personal information.

The rules for ensuring the confidentiality of personal data apply to all personal information of users of the site https://cityswell.shop and customers of City Swell, which we have, regardless of the method of collection and the method of obtaining it.

legal information

This Privacy Policy meets the requirements of the legislation of Ukraine on the protection of personal data and contains detailed information about the data collected, the purposes, methods of their collection, processing, use and protection